Privacy Policy

Last updated: 2026/1/30

This Privacy Policy describes how UNDER LAB (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from manunderlab.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services").

 

For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

 

1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law.

 

2. How We Collect and Use Your Personal Information

To provide the Services, we collect personal information about you from a variety of sources. The information that we collect and use varies depending on how you interact with us.

Information We Collect Directly from You:

  • Contact details: including your name, address, phone number, and email.

  • Order information: including billing address, shipping address, payment confirmation, and email address for order fulfillment.

  • Account information: if you choose to create an account, we collect your username, password, and security questions.

  • Customer support information: any information you choose to include in communications with us, such as via email or our contact form.

Information We Collect about Your Usage (Cookies): We automatically collect certain information about your interaction with the Services ("Usage Data") via cookies, pixels, and similar technologies. This includes device information, browser type, IP address, and how you interact with our pages and products.

Information We Obtain from Third Parties: We receive information from vendors and service providers who collect information on our behalf, such as:

  • Shopify: Our e-commerce platform provider.

  • Payment Processors: (e.g., Stripe, PayPal) who collect payment details to process transactions securely.

3. How We Use Your Personal Information

  • Providing Products and Services: To process payments, fulfill orders, arrange shipping, and manage your account.

  • Marketing and Advertising: To send promotional communications and show you advertisements for products we think you'll like. (Note: You can opt-out of marketing emails at any time).

  • Security and Fraud Prevention: To detect and investigate possible fraudulent or illegal activity.

  • Communication: To provide customer support and improve our service based on your feedback.

4. Disclosure of Personal Information

In certain circumstances, we may disclose your personal information to third parties:

  • To vendors who perform services on our behalf (e.g., IT management, payment processing, data analytics, shipping and fulfillment).

  • To business and marketing partners to provide tailored advertising.

  • To comply with legal obligations or to protect our rights and the safety of our users.

5. Cookies

We use Cookies to power and improve our Site (including remembering your actions and preferences) and to run analytics. Most browsers automatically accept Cookies, but you can choose to remove or reject them through your browser settings. For more info on how Shopify uses cookies, visit: https://www.shopify.com/legal/cookies.

6. International Users

Please note that we may transfer, store, and process your personal information outside the country you live in, including the United States. If you are a resident of the EEA or UK, we rely on recognized transfer mechanisms like Standard Contractual Clauses to protect your data.

7. Your Rights and Choices

Depending on where you live (e.g., California/CCPA or Europe/GDPR), you may have the following rights:

  • Right to Access/Know: Request a copy of the info we hold about you.

  • Right to Delete: Request that we erase your personal data.

  • Right to Correct: Request that we fix inaccurate information.

  • Right to Opt-out: Direct us not to "sell" or "share" your personal info for targeted advertising.

To exercise these rights, please contact us at manunderlab@outlook.com.

8. Security and Retention

No security measure is perfect. We cannot guarantee “perfect security,” but we use industry-standard tools to protect your data. We retain your information only as long as necessary to provide our services and comply with legal requirements.

9. Children's Data

Our Services are not intended for children. We do not knowingly collect personal information from individuals under the age of 16.

10. Contact Us

Should you have any questions about our privacy practices or if you would like to exercise your rights, please contact us at:

UNDER LAB Email: manunderlab@outlook.com