Shipping policy
Free Shipping Offer
We are proud to offer FREE Standard Shipping on all orders.
Fast & Reliable Global Shipping
We strive to get your UNDER LAB essentials to your doorstep as quickly as possible.
1. Order Processing
All orders are processed within 1-3 business days. You will receive a notification email with tracking information as soon as your "Lab Gear" leaves our facility. Orders are not processed or shipped on weekends or public holidays.
2. Estimated Delivery Times
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United States: 7 - 12 business days.
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Europe: 8 - 15 business days.
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Rest of World: 10 - 20 business days.
Please note: These are estimated delivery times. Actual delivery may vary due to customs clearance, local postal delays, or high-volume seasons.
3. Tracking Your Order
Once your order has shipped, you will receive a Shipping Confirmation email containing your tracking number. The tracking link will typically become active within 24-48 hours.
4. Address Accuracy
Please double-check your shipping address during checkout. UNDER LAB is not responsible for orders delivered to an incorrect address provided by the customer. If you notice an error, please contact us at manunderlab@outlook.com within 12 hours of placing your order.