Shipping & Delivery
Thank you for shopping at UNDER LAB. We strive to get your high-performance essentials to your doorstep as quickly and reliably as possible.
1. ORDER PROCESSING & AVAILABILITY
In-Stock Items
Dispatched within 24 hours on business days.
Mixed Orders
Orders placed with temporarily unavailable items will be consolidated and shipped within a week.
General Processing Time
Standard order verification and packing takes 1 - 3 business days (up to 2 - 5 days during peak seasons).
2. SHIPPING RATES & ESTIMATES
Shipping times are estimates and do not include the internal processing time stated above.
| Shipping Method | Estimated Delivery Time | Shipping Cost |
|---|---|---|
| 🚚 Standard Shipping | • United States: 7 - 12 business days • Europe: 8 - 15 business days • Rest of World: 10 - 20 business days |
FREE for orders over $59.00 USD (Orders under $59.00: $4.99 USD) |
| 🚀 Express Shipping (Air) | • Global Air Fast Track: 3 - 5 business days | $19.99 USD |
• United States: 7 - 12 business days
• Europe: 8 - 15 business days
• Rest of World: 10 - 20 business days
• Global Air Fast Track: 3 - 5 business days
Actual delivery timelines may vary due to customs clearance procedures, local postal delays, or high-volume shopping seasons.
3. TRACKING YOUR ORDER
Once your order has shipped, you will automatically receive a Shipping Confirmation email containing your tracking number. The tracking link will typically become active within 24 - 48 hours, allowing you to follow your "Lab Gear" every step of the way.
4. ADDRESS ACCURACY & CORRECTIONS
Please double-check your shipping address during checkout. UNDER LAB is not held responsible for orders delivered to an incorrect address provided by the customer.
Notice an error? Please contact us immediately at manunderlab@outlook.com within 12 hours of placing your order. Once a package leaves our facility, the delivery route cannot be altered.